Bridgmark, The Gold Standard
Featured work

Real Results, Real Retention Systems

The Gold Standard

Four partners, four very different businesses. Same approach!
Build the growth and retention system that compounds, then let the numbers prove it.

Featured Work 01

Omaze UK

UK prize draw company running house and prize giveaways that support charitable causes.

ProblemSolution
Poor email templates and lack of playbooksBuilt a new playbook with fresh email templates and strategies
No pricing philosophyDeveloped a new pricing philosophy built through testing
Lack of production processesEstablished clear roles and responsibilities in a new production process
No growth planCreated a CRM growth plan to maximize the tools and strategies assembled

Bridgmark came in to develop the initial strategy and retention program from day one, then led it through two years of sustainable growth. That leadership brought together mapping the customer journey, storytelling, and promotional strategy, turning casual buyers into loyal repeat customers and driving massive repeat revenue.

Amit Lakhani
Bridgmark led the initial development of our CRM and lifecycle program, establishing the strategic foundation for how we approach retention, pricing, and promotions.

They provided clear leadership in defining priorities and aligning retention strategy with broader growth objectives. Bridgmark built an integrated system that connected the customer journey, storytelling, and promotional strategy into a cohesive growth framework focused on long term customer value. They bring clarity and strategic direction to complex growth challenges, ensuring every initiative ties directly to measurable business impact.

I would recommend Bridgmark to any organization serious about strengthening retention and building sustainable growth.
Amit Lakhani Chief Strategy Officer
Featured Work 02

DTC Beekeeping Brand

A direct-to-consumer supplier of beekeeping equipment and supplies, with peak seasonal activity in spring and summer.

ProblemSolution
No growth plan for retentionDeveloped a structured 12-month plan of action across three strategic phases
Lack of production processesInstalled the SimplyScale system for the email marketing program
No brand and communication strategyBuilt a new playbook with updated email templates and strategic approaches
Broken loyalty programRedesigned the loyalty program with a new rewards structure and go-to-market strategy

This DTC brand brought Bridgmark in to revamp their retention strategy. We began by identifying where the real opportunities were through a dedicated Plan of Action, then brought that plan to life through email marketing, a rebuilt loyalty program, and original courses designed to keep customers engaged long after the first purchase.

Adam Hickman
Working with Bridgmark completely changed how we approach retention!

The system we built is clear, scalable, and actually drives results. We've seen a real lift in profits, and when I go to conferences, other beekeepers regularly compliment us on how valuable and well-timed our emails are for their beekeeping journey.

That kind of feedback means a lot!
Adam Hickman Owner
Featured Work 03

Nuts.com

Direct-to-consumer healthy snack brand.

ProblemSolution
Over-reliance on blast emails with constant offersBuilt a more balanced program reducing dependence on daily discount emails
No segmentationIntroduced triggered and flow emails to segment communication while campaigns kept driving revenue
Ineffective triggered email flowsBuilt new flows: Abandoned Cart, Abandoned Browse, Welcome Series, Replenishment, and Anti-Churn
Poor customer relationship managementBuilt a customer-centric lifecycle approach for the long-term relationship, not just one-off sends

Bridgmark was brought in to A/B test and optimize this brand's email marketing program. Over a three month program, we tested messaging and offers to find what actually moved customers, leading to a 20% uplift in revenue from the tested sends.

Featured Work 04

Apptuitive

Mobile app growth and marketing agency.

ProblemSolution
No clarity on who the customer was or what problem the business solvedRan a product positioning exercise defining the customer, competition, core problems, and points of authority and empathy
No operations system or philosophyBuilt a new operating system around clear roles, responsibilities, and communication
Poor offerings and pricingRepositioned pricing and offerings to increase average customer value
No roadmap to profitabilityBuilt a 5-month roadmap from losing money to high profit at low cost

This business needed a clear vision for how their services were structured and delivered. Bridgmark stepped in to build that efficiency into the model, improving service while turning the financials around. In just 5 months, the business went from losing money to a 96% profit margin.

Carissa Lintao
Working with Bridgmark is game-changing! I've learned more from them than any other business coach or consultant I've spoken to.

Bridgmark has broad and deep subject-matter expertise that's been a tremendous value-add to every individual and company they've touched. Our conversations around storytelling, company culture, leadership, CRM, and more have completely shifted my way of thinking and being for the better. It's hard to find someone more driven, passionate, and laser focused on success than Bridgmark.

I would drop anything in a heartbeat to persuade anyone to work with them!
Carissa Lintao CEO
Let's talk

Book A Call

Tell us how we can help. We'll come back to you fast!

Please enter your first name.
Please enter your last name.
Please enter your company name.
Please enter your business website.
Please enter a valid email address.
Please choose a service.
Please tell us a bit about what you're looking for.